White Glove Service for Asset Managers

Sims is unsurpassed in providing full service white glove, IT asset disposition services for local, national, and global customers. From scheduled pickups throughout the world, secure transportation to global facilities, verified data destruction and responsible recycling, Sims offers the most comprehensive unbroken chain of custody available.

Best in Class White Glove Service

Throughout our process, our IT asset disposal programs are tailored to meet each customer's needs, balancing customer compliance requirements, deadlines, budget constraints and client resources available. Our best in class handling of assets may include the following services, with specific requirements detailed by the customer:

Asset Pickup, Transport and Tracking

Asset Identification and Pickup
Equipment pulled from pre-audit secured area
Bar coded SKU Tags applied for tracking
Customer asset tags and identification are removed from device
Equipment data collected and recorded and verified (requirements defined by customer)
Real time, web based tracking of assets

Data Eradicated, Prior to Leaving Customer Site

On-site hard drive destruction
On-site hard drive degaussing

Secure Transportation to Sims Recycling Centers

GPS tracking for full accountability
Security sealed, single use vehicles
Secure lockbox for transport
Sims fleet vehicles, local and national freight alliances

Security Programs at Sims Recycling Facilities

Secure Facilities and Processes

Receiving dock weigh-in for immediate shipment verification
Guarded processing facilities
Photo ID badges with restricted access permissions
Metal detectors at plant entrances and exits to ensure no assets leave our facility
Protection of Personnel & Facilities
Digital Camera Surveillance for full accountability
Patrols & Inspections for crime prevention
Traffic Control
Background Screening on All Employees
Employee Drug Testing Program
Password Protection

Data Security and Control of Intellectual Property

Data wiping process, with notable verification step
Superb remarketing team quickly assesses highest value repurposing of equipment
Internal Financial Audits
Virus & Firewall Protection for Information Systems

Customer Audits

We welcome your due diligence! Sims offers several methods to provide client verification of services:

Site Visits to audit processes, paperwork, and final asset disposition
Witnessed Hard Drive Destruction via Videocam
Certificate of Destruction

Our IT asset disposal and data security program offers clearly defined processes and complete documentation of PC reuse and recycling beyond the walls of your organization and ensures data security and compliance.

Our Sims Recycling Solutions Contact Page lists our U.S. offices and offers several ways to contact us, by location, email, phone or contact form.